This section has information about types of telephone service, shopping for telephone service, telephone companies regulated by the PSC, Rights and Protections for telephone customers, telephone travel tips, area codes, and future changes in the telecommunications world.
New and Noteworthy:
Consumer Guide to Telephone Service - Provides consumers with important information to make informed decisions when choosing among the various types of telecommunications service providers, such as traditional telephone service, wireless, cable and Internet.
E-911 - Information on emergency telephone service for traditional wireline, wireless, cable-based and internet-based Voice over the Internet Protocol (VoIP)
Consumer Assistance and Protections:
Save money on your phone bills - Lifeline Discounted Telephone Service
Captioned Telephones - Order forms available for Captel telephones
Chatlines and Call Blocking - Information on keeping your children from talking themselves into trouble with telephone chatlines
VoIP - Brochure on Voice over the Internet Protocol
Consumer Guide to Cramming
Consumer Guide to Slamming